Privacy Policy

Last updated: October 31, 2026

Sweet House Gifts (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit sweethousegifts.com.

1. Information We Collect

Information you provide

Account information: Name, email address, and password when you create an account.
Order information: Shipping address, billing address, order details, and gift messages.
Payment information: Payment details are processed directly by our third-party payment processor. We do not store full credit card numbers on our servers.
Communications: Emails and customer service inquiries.

Information collected automatically

Device and usage data: IP address and browser details in our server logs, used to keep the site secure and working.
Cookie and tracking data: See “Cookies” section below.

2. How We Use Your Information

Process and fulfill your orders
Manage your account
Send order confirmations, shipping updates, and delivery notifications
Improve our products, services, and website
Prevent fraud and unauthorized transactions
Comply with legal obligations

3. How We Share Your Information

Fulfillment and logistics partners: We share shipping information with our fulfillment and logistics partners to process and deliver your orders.
Payment processing: We use a third-party payment processor to handle transactions securely. Your payment information is transmitted directly to our payment processor and is subject to their privacy policy.
Legal requirements: When required by law, court order, or governmental authority.
Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Cookies and Local Storage

We use only what the site needs to work: a cookie to keep you signed in, and your browser’s local storage to remember your cart. We do not use analytics or advertising cookies. If that ever changes, we will update this policy first and ask for your consent where the law requires it.

5. Data Retention

Account data: Retained while your account is active, plus 2 years after closure.
Order data: Retained for 7 years for tax and legal compliance purposes.

You may request deletion of your personal information, subject to legal retention requirements.

6. Your Rights

California Residents (CCPA)

Right to know what personal information is collected, used, and shared
Right to request deletion of personal information
Right to opt out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

European Residents (GDPR)

If applicable, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time

To exercise any of these rights, contact us at the address below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. All data is encrypted in transit using TLS. Authentication is handled through a secure authentication provider. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information is processed and stored in the United States. By using the Site, you consent to the transfer of your information to the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions or requests, contact us at support@sweethousegifts.com.